Can I let someone else to drive the car? +

Only drivers who are registered in rental agreement can drive the vehicle. If any accident occures while non-registered driver is driving the rental car, insurance will be void.

Can I travel to another country? +

Yes it is allowed with exception for some car groups you need permission from rental agent. Cross Bordering into Greece, Romania, Bulgaria, Macedonia & Turkey is NOT allowed.  Please note that for some of countries in region may be restrictions regarding insurance policy. For details please contact your booking agent on pick up or call us in advance.



What to do in case of accident? +

In that case please stay cool-headed. Call us on help phone numbers we gave you as well as police and hospital if necessary. Number is 112. We will inform you about further steps.

What should I do in case of car breakdown? +

Contact us on emergency phone number or number of your rental agent, we are here to give you support 24 hours a day. Depending on the breakdown reason we will either change the vehicle or make it repaired in the nearest service to you. All our cars are new and they have fabric guarantee.

What happens if I receive a speeding fine or parking fine? +

We will will charge fine or forward  your information to law enforcement agencies, who will in turn issue a fine to your postal address, and then we may charge a service fee. We advise if you live outside from Croatia that you pay any fines you receive before leaving the country. (If you are aware of them) Failure to pay fines received in Croatia may cause unpleasant situations.

Safe driving tip +

Get to know your car before heading off. Familiarise yourself with all the controls. If you have any questions about the car seek advice from our agent before commencing your journey.

Get Directions! If you are not sure where you are travelling to be sure to ask for assistance from NOVA rent a car in Croatia agent

Always lock your car and keep windows up when leaving the vehicle unattended and do not leave your personal items on car seats.

On The Road in Croatia +

Speed Limits:

50 km/h - within settled areas 
90 km/h - outside settled areas 
110 km/h - on major roadways designed exclusively for motor vehicles, and on highways
130 km/h - on motorways 
80 km/h - for motor vehicles with a caravan trailer without brakes 
80 km/h - for buses and buses with a light trailer; on motorways, buses are allowed to drive up to 100 km/h, except for those buses carrying children

Please reduce and adjust your speed in wet road conditions.


Driving with dipped headlights is obligatory during winter time. 

The use of mobile telephones while driving is forbidden!

The use of seat belts is obligatory. 

A reflective sleeveless jacket is an obligatory part of every vehicle’s emergency equipment. The driver is obliged to wear it when he or she is on the road, outside the car (changing a tyre, doing repair works on the car, filling up with petrol, stopping other cars in an attempt to seek help, etc.)

Petrol stations: 

In larger cities and on the motorways, petrol stations are open 24 hours a day. Petrol stations sell Eurosuper 95, Super 95, Super 98, Super plus 98, Euro Diesel and Diesel. Gas (LPG) is available in major cities and at petrol stations on motorways. For information on fuel prices and a list of centres selling LPG gas go to: www.ina.hr,www.omv.hrwww.tifon.hr, and www.hak.hr.

Highway toll charges: 

A1 Zagreb-Bosiljevo-Zadar-Šibenik-Split-Šestanovac- Ravča; A2 Zagreb-Zaprešić-Krapina-Macelj; A3 Bregana-Zagreb-Slavonski Brod-Županja-Lipovac; A4 Zagreb-Varaždin-Goričan; A5 Osijek -
Đakovo-Sredanci; A6 Za-greb-Karlovac-Bosiljevo-Vrbovsko-Rijeka and A7 Rijeka-Rupa. 

Three-lane two-way roads: 
The Istrian Y (motorway on the Istrian Peninsula) with toll booths at the “Tunnel Učka” and the “Mirna” viaduct.
For more information, go to: 

Hints and step-by-step advice in case of accident +

When considering using a NOVA rent a car on your vacation, it’s important to know what to do in case of a car accident. Nobody wants to get into an accident; especially with a rental car. Provided informations will help you get through the trying times immediately following the accident if you are unfortunate enough to get into on during your vacation.

Here are some hints and step-by-step advice to help you know what to do in this situation.

Make sure that everybody is ok and safe.

Call the police and if necessary call ambulance

Call us on one of phones provided by our agent on a pick up.

We have certain procedures that you need to follow in the event of an accident.

Gather information from other driver(s).

Gather information from any witnesses.

Make note of the cars involved.

If possible, take pictures.

Write down what happened.

Remember that the car you’re driving doesn’t belong to you. You need to provide as much documentation as you can. Make sure you give a full statement to the police and obtain a police report along with test.

Involved Driver Information

Information you need to obtain from the other drivers is listed here:

Full name as it appears on the driver’s license.

Address and phone numbers. If residence address is different from mailing, get that too, if you can.

Driver’s license number and vehicle plate number(s)

Insurance information including carrier name and contact information and policy number.

Witness Information

Make note of all the cars involved in the accident and where they are. Include any damage noticed.

Take pictures of all of the cars involved if you have a means to. This way nobody can claim any extra damages.


Written Statement
While the accident is still fresh in your mind, write down what happened to the best of your recollection.
This way, you won’t be able to remember things that didn’t happen when we have to contact insurance companies and explain what happened.




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